MeddTech Privacy Policy
Introduction
At MeddTech, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information.
Information We Collect
- Personal Information: Name, email address, phone number, and other identifying information.
- Health Information: Medical history, health conditions, and other relevant health data.
- Usage Data: Information on how you use our website, including IP address, browser type, and access times.
How We Use Your Information
- Service Delivery: To provide and improve our services, including online consultations, order processing, and customer support.
- Communication: To send you updates, promotional materials, and other information related to our services.
- Compliance: To comply with legal obligations and protect our rights and interests.
Data Sharing and Disclosure
- Third-Party Service Providers: We may share your information with third-party vendors who assist us in providing our services.
- Legal Requirements: We may disclose your information if required by law or to protect our rights and safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
Data Security
We implement a variety of security measures to ensure the safety of your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
- Access and Correction: You have the right to access and correct your personal information.
- Opt-Out: You can opt-out of receiving promotional communications from us at any time.
- Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at
MeddTech Online Consultation Appointment Policy
Appointment Booking
- Eligibility: Open to all registered users.
- Process: Book through our website or app by selecting your preferred doctor and time slot. Confirmation will be sent via email and SMS.
- Cancellation: Must be made at least 24 hours before the scheduled time for a full refund.
Consultation
- Platform: Conducted via secure video call on MeddTech platform. Ensure a stable internet connection and a quiet environment.
- Duration: Standard consultation time is 30 minutes. Additional time may be booked as needed.
- Preparation: Have your medical history and current medications ready to discuss.
Fees and Payments
- Payment: Required at the time of booking via our secure online payment system.
- Refunds: Available for cancellations made at least 24 hours in advance. No refunds for missed appointments or late cancellations.
Confidentiality
- Privacy: All consultations are confidential. MeddTech complies with all relevant privacy laws to protect your personal information.
-Records: Summaries of consultations are stored securely and can be accessed by the patient upon request.
Technical Support
- Assistance: If you face any technical issues during your consultation, contact our support team immediately at techsupport@meddtech.in,+91 9509222913
- Rescheduling: In case of unresolved technical issues, the appointment will be rescheduled at no additional cost.
Contact Us
For any questions or additional information, please reach out to our customer service team at meddtech@icloud.com
MeddTech Return and Refund PolicyMeddTech Return and Refund Policy
At MeddTech, we aim for 100% customer satisfaction. If you are not entirely satisfied with your purchase, we're here to help.
Returns
- Eligibility: Items must be unused and in the same condition that you received them. They must also be in the original packaging.
- Timeframe: You have 30 calendar days to return an item from the date you received it.
- Process: To initiate a return, please contact our customer service team at meddtech@icloud.com with your order number and reason for return.
- Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Refunds
- Approval: Once we receive your item, we will inspect it and notify you of the status of your refund.
- Process: If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
- Exceptions: Some items are non-refundable. This includes perishable goods, personal care items, and any products marked as final sale.
Exchanges
- Defective/Damaged Items: We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at meddtech@icloud.com
If you have any questions about our return and refund policy, please contact us at meddtech@icloud.com
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